Before talking about the extraordinary withdrawal that was not accounted for, it is important to mention that this year Caixa released a feature called the extraordinary withdrawal of the FGTS. From it, beneficiaries can withdraw up to R$1,000.00 from their balance in the fund.

That way, all people who have a value in their FGTS can withdraw it right now. Thus, you can take advantage of this part of the fund to invest in your projects.

However, some people have been complaining that the extraordinary withdrawal has not landed in their accounts. This situation can bring a lot of concern to those who counted on this money.

Therefore, if you are going through this situation, check in the text below what measures you can apply when the extraordinary withdrawal does not fall into your account.

As uncomfortable and worrying as this situation is, you can reverse it and receive the fund amount in your account. For this, it is essential to understand the main reasons why the money did not fall into your account.

Having the data incorrectly registered in the FGTS application or having the CPF negative are some of the main reasons why many Brazilians are unable to access the fund.

Below, you'll get to know each one better and find out what to do if any of them is the reason you don't receive your extraordinary withdrawal.

One of the first items you should check is your CPF status. Those who have the document in a negative state may face several obstacles to accessing financial services, such as loans, access to credit and even opening an account.

And that last listed service could be what keeps you from receiving your extraordinary loot. This happens because when requesting a FGTS withdrawal, the application automatically creates an account at Caixa Tem, if the user does not already have one.

Thus, those who have the CPF in a non-regular situation may experience problems opening this account. Therefore, it may end up not being opened correctly.

And when that happens, the extraordinary FGTS balance you requested may not actually fall into the account. Therefore, it is interesting to check the status of your CPF so that you can open a Caixa Tem account without major problems.

Another reason that may cause your extraordinary FGTS withdrawal not to fall into the account is the fact that the balance is blocked. When this happens, you cannot withdraw them from the FGTS and send them to your Caixa Tem account.

There are many reasons why the FGTS balance is blocked. But among them, the main reasons for this are:

Therefore, it is interesting for you to know if any of these reasons may be blocking your FGTS account balance. Or, you can try to talk to Caixa's service channels to understand your situation.

Finally, another reason that can cause your extraordinary FGTS withdrawal not to fall into your account is your data. If the data added in the FGTS application is incorrect, this may cause problems when opening a Caixa Tem account.

In this way, your account may not be opened, making it impossible for the FGTS balance to fall directly into your Caixa account.

To avoid this, it is necessary to update or complement the data registered in the application. For this, you can go to the FGTS application, go to Extraordinary Withdrawal and click on confirm or complement registration data.

Here, you can check all your details and see if they are correct. If they are, you can update them and even add some missing data. After doing so, you can click request withdrawal again.

At the end of this process, it is necessary to wait a few days for the application's database to be able to process the information passed and update it in the system.

Often, the fact that the extraordinary balance does not fall into the account is due to the fact that people do not have access to their own Caixa Tem account. 

Several Brazilians did not create a Caixa Tem account. And this can cause confusion when receiving the extraordinary loot, since it is sent there.

When people do not have an account, but request an extraordinary withdrawal, Caixa automatically creates an account for you to receive the money. But, to check if the money has fallen and even move it, you need to download the application and activate it.

To do this, you can follow the steps below:

Ready! Now your Caixa Tem account will be active and ready for you to check your balance and receive the extraordinary withdrawal!

If you want to better understand the process of opening an account at Caixa, you can check out our article below!