First of all, for those who don't know, the PagBank card is a prepaid card offered by PagSeguro. It can be requested online and the process is as simple as unlocking the PagBank card. 

As we mentioned, the card is prepaid and works as a cash credit. In other words, to use it you need to have a balance in your account.

You can request a card through the PagSeguro app. To do this, you must already have a validated account. To learn how to unlock your PagBank card, just keep reading this content. Let's go!

Before you can start using your card, you must first activate or unlock it. This process can be done in two ways: via the website or via the app.

To complete the process on the website, the first step is to log in to your account. Once you have accessed it, you must click on the “Cards” option and then on the “Prepaid Card” option. After accessing the page, you must enter the card details that are requested.

However, to start using it, you will need to top it up. The amount used can come from your account or you can make a deposit. The unlocking process via the app is even simpler.

First, you must open the application and access the “Cards” tab.”. After clicking on this option, you should access the “Prepaid Card” option.” and then “Unlock”. A code will be sent to you via SMS and you must enter it in the app.

Next, you need to allow the app to access your camera. This is because, for the last part, which is sending the password, you need to send an image of the card. With the image sent and the data filled in, you will receive your password via SMS. Then, just start using it. 

To unblock your PagBank card, you must first consider the reason for the block. In the same way that it can be unblocked for use, you can block it whenever you deem necessary.

This process can be done by yourself, simply by accessing the application to unlock it as explained above. However, on some occasions it may be blocked automatically. One such case is blocking due to a password error.

For example, if you make a purchase and forget your PIN or enter the wrong PIN, your card will be blocked for security reasons. This is because they may think that someone else is trying to use your card without knowing the PIN. So they block it to prevent it.

To unlock a PagBank card that was blocked due to a password error, you must contact the Customer Service Center.

In other words, only they can unlock the card in these cases. So, you can contact them through the 24-hour customer service number. To do this, you should call 4003 1775 if you are in a capital city or metropolitan region.

If you are in another location, you should contact us at 0800 728 2174. However, the process can also be done more simply through the app or email. In the latter case, you must log in to your account, select the subject and send the message.

Finally, through the app, you just need to access it and select the option “Need help?”. Then, access the chat and choose an option from the list of topics or type in what you need. Click on start and you will be assisted. Service is provided from Monday to Friday, from 7 am to 10 pm, on Saturdays, from 8 am to 8 pm, and on Sundays, from 10 am to 4 pm.

As seen above, the PagBank card is not a regular credit card. It is actually a prepaid credit card. To use it, you need to top it up in the same way as a cell phone data plan.

Therefore, it does not have a specific limit. The “limit” is set by you, according to what you need or can afford. Therefore, if you want to use it, you need to have a balance. This balance can be in your PagBank account or even deposited via boleto.

This means that the card has no limit, since you can set the amount you want to top up. Remember that since it is not a regular credit card, it does not charge fees and you cannot pay for purchases in installments.

According to what we have just seen, the Pagbank card has no limit, since it needs to be recharged. However, it is still necessary to check its balance, even if it is recharged. 

To check any information about your card, whether it's expenses or available amount, you just need to access the app. With it, in addition to controlling usage, you can check the amount available. This way, you'll be aware of when it's time to top up your card.

Now that you know how to unlock your PagBank card, if you don't have one yet, you can request it. In the recommended content below, you can check the process and everything you need to know to make the request.