Cards

How to cancel Neon card?

Do you have a Neon credit card, but want to know how to cancel it? Understand here how to carry out the entire process.

Advertisement

Learn everything about the Neon account and credit card

Quer saber como cancelar o cartão Neon? Aprenda tudo aqui. Fonte: Neon.
Do you want to know how to cancel the Neon card? Learn everything here. Source: Neon.

Knowing how to cancel the Neon card or any other bank product is essential if we no longer need the services provided and to dispense with them in the simplest and most practical way possible.

In other words, most people think that the procedures for canceling cards or even accounts are very complicated to carry out, especially in conventional banks.

In principle, these lengthy and time-consuming processes serve to prevent customers from deactivating their accounts or any other contracted service. However, Neon doesn't work like that.

Neon respects the customer's decision and offers simple ways to cancel, both the card and the Neon account itself. So, if you want to learn how to cancel your Neon card in just a few minutes, read until the end!

AnnuityExempt
minimum incomenot informed
FlagVisa
RoofInternational
Benefitsfree annuity
international coverage
elastic limit
card features
card

Credit card

Neon

International Visa

Credit Card and Digital Account with ZERO annual fee and many advantages.

You will be redirected to another website

How to cancel Neon card request

The moment we send the Neon credit card request, all the procedure information goes to the institution's central office, where attendants analyze the customer's request.

However, if during the process the customer changes their mind, it is possible to request the cancellation of the card request. To do this, simply contact us through the following service channels:

  • Email: hi@neon.com.br;
  • App chat;
  • Telephone: 0800 882 0652.

These are the means of service that Neon provides. Therefore, with them it will be possible to contact an attendant directly and cancel the credit card request.

Furthermore, if there are simpler ways to cancel, the attendant will inform you at the time of service.

Advertisement

How to cancel neon card

Afinal, como cancelar o cartão? Fonte: Pexels.
After all, how to cancel the card? Source: Pexels.

Neon prioritizes the decisions that customers make regarding their account and card, therefore, they tend to facilitate the Neon credit card cancellation processes.

However, it is worth remembering that when we cancel the Neon card, we will not be able to use it again. Therefore, Neon makes it clear on its website that the cancellation is irreversible. In other words, it will no longer be possible to request another Neon credit card.

Therefore, as the annual fee for the card is free, what the bank recommends is to leave the credit function active even if it is not used. Even more, responding to the question of how to cancel the Neon card, we can say that the process is simple.

If this is your decision, simply contact the institution's call center and cancel the service. Furthermore, in the app you can contact customer service and carry out the process.

Initially, the process should take a few minutes to complete, everything will be properly guided by the attendant who will monitor the cancellation. So, now that you know how to cancel a Neon card, let's learn how to cancel a Neon account!

How to cancel Neon account

Apesar de não possuir cobrança de taxas, algumas pessoas preferem realizar o cancelamento da conta. Entenda o processo. Fonte: Neon.
Although there are no fees charged, some people prefer to cancel their account. Understand the process. Source: Neon.

As we can see in the previous topic, canceling the Neon card is done via the call center together with the institution's attendant. However, we will now learn how to permanently cancel our Neon account.

Just like the card, the Neon account once canceled cannot be used again. So it's permanent! Customers who cancel their Neon account will not be able to use a Neon account again.

Therefore, it is essential to think carefully about whether we want to cancel the account, which, by the way, does not have fees or fees to keep it active. After knowing that, let's get to the point!

Firstly, you must perform some actions to delete our account:

  • Disable all Pix keys;
  • Withdraw any amount into the account;
  • Do not have any investment;
  • Pay off all credit or loan accounts.

After everything is properly checked, it is possible to cancel the Neon account. So, access the Neon app and go to the My Neon options, settings, cancel account.

Ready! Now just follow all the instructions and your account will be canceled.

So, was this information useful to you? Do you want another card option? Discover Mr Panda's recommendation below.

How to apply for Nubank card

ZERO annual fee credit card, request 100% online. Check out!

About the author  /  Marina Poncio

Graduated in Financial Management from UNOPAR. Acted as manager of large multinational companies. He is currently dedicated to editing, planning and producing content for the web specializing in economics and finance.

Reviewed by  /  Junior Aguiar

Senior Editor

Trending Topics

content

Discover the Méliuz card

Find out here how the Méliuz card works, which offers cashback of up to 2% and does not charge an annuity for it. Check out!

Keep Reading
content

4 apps for pregnant women you should know about in 2023

3D images of the baby, gestational timeline and list of doubts are just a few functions of apps for pregnant women. Check more here!

Keep Reading
content

Marathon the best doramas: get unlimited access to Asian content with these apps

Discover the apps to watch dramas and enjoy immersive stories, passionate romance and captivating adventures.

Keep Reading

You may also like

content

Discover the Click Cash loan

The Click Cash personal loan offers excellent credit conditions, such as interest rates starting at 4% per month, 12 months to pay and amounts up to R$ 10,000. For more information and how to apply, just keep reading!

Keep Reading
content

Discover the best credit cards for bad credit:

Have access to the card even if it is negative. Apply now and take the first step towards a more promising financial life.

Keep Reading
content

Find out about the Partial Unemployment Benefit

If you need financial help, as you are unemployed, and you will soon start a new professional activity, the Partial Unemployment Allowance can be a good option. Learn more in the article.

Keep Reading