Financial education
Stolen credit card and improper purchase: what to do
See our content and find out what to do if you have your credit card stolen. As well as learn to protect yourself from inappropriate purchases. Check out!
Advertisement
Check here how to resolve the main problems with your credit card
Without a doubt, you know someone who has been through the terrible situation of having their credit card stolen, right? But what to do when this happens? And how not to be harmed by this situation?
Well, today we have special content to help you with the entire process that must be carried out in the event of theft or improper purchase using your card. As well as tips to prevent other people from having access to your data. Want to know more? So, continue reading below!
What to do in the case of a stolen credit card?
First of all, credit card theft has become a huge problem these days. This is because plastic provides great purchasing power and can be used both in physical establishments and for online purchases without many complications.
Well, if you've had your credit card stolen, there are some steps you need to follow and now we're going to talk about what they are.
First, you need to report the theft immediately to the financial institution responsible for issuing your credit card and request it to be blocked or canceled. An important tip is to ask the attendant to provide the protocol number and send the recording of the conversation to your personal email. This way, if due to some internal error the administrator does not proceed with the cancellation, you can prove that you made the request.
Once the card issuing bank is aware of the theft, the next step is to file a police report with the Military Police. So, you can do this in person at the police station closest to your home or online via the PM website.
How to get the first credit card?
Do you know how to get the first credit card? Because we will give you all the tips and other useful information about it!
How to cancel a purchase on a stolen credit card?
So, what should you do if you didn't identify the theft quickly enough and had one or more purchases approved before blocking the card? Well, this can be a big problem if you don't know your consumer rights very well.
First of all, you must contact the card operator and inform them which purchases were made incorrectly. So, request the plastic blockage to prevent this from happening again.
Therefore, the administrator responsible for your card carries out an investigation into what happened, and upon proving fraud, refunds the amount spent to you. It is important to note that, by law, the operator must refund the amount even if you have already paid the invoice.
What to do in the case of an improper purchase?
First of all, you must contact the card operator and inform the attendant that you do not recognize the purchase made. It is the administrator's full responsibility to protect your data and they cannot charge you for a purchase you did not make.
Improper purchases due to card cloning are caused by the bank's security flaws and the bank must be responsible for any damage caused to you. Therefore, demand the cancellation or refund of the purchase.
The administrator has the technological means to identify when and where your card was used, and it is also their responsibility to report the incident to the police.
How to protect your card from inappropriate purchases?
Well, there are some methods you can follow to avoid headaches with inappropriate purchases made on your credit card. This way, you can make your purchases more safely and without worrying about possible fraud.
Firstly, avoid writing down your passwords on a piece of paper or in your cell phone's notepad. Other people may have access to this information and use your card without your consent.
It is also very important not to pass on your card information or photos to third parties via instant messaging applications. Everything related to your card is your responsibility, and if this information falls into the wrong hands, you will be the one who will pay for it.
Furthermore, many administrators offer an SMS service that notifies the customer of each purchase made. It is a paid service, but very useful for controlling your card spending and preventing misuse.
Furthermore, when shopping online, avoid accessing unknown websites and find out the reputation of the store you are purchasing from. So, give preference to using virtual cards that you can generate through your bank's application. They are disposable and can be used for a single purchase, offering you more security.
So, did you like our article on what to do when your credit card is stolen? So, don't waste time and check out the recommended content for more card tips!
How to use your credit card without going into debt
Have you become a credit card hostage and no longer know what to do to avoid getting into debt? So, read this post, we will help you use it!
About the author / Aline Barbosa
Reviewed by / Junior Aguiar
Senior Editor
Trending Topics
How to be an InDrive driver: check the requirements
Find out in this post how you can register to be an InDrive driver and what requirements you need to meet to be approved!
Keep Reading10 apps to save at the supermarket
Can you imagine what your finances would be like if you managed to save money at the supermarket? In addition to money, you can save time. see how
Keep ReadingBV Financeira loan or Finamax loan: which is better?
Do you already know the BV Financeira loan or Finamax loan? No? Because they have low interest rates and are 100% online. Check out!
Keep ReadingYou may also like
How to apply for UCI Housing Credit
Do you want to easily hire housing credit? So, check out how to apply for the UCI loan and have an option with competitive interest rates and a 35-year repayment term. Don't miss it!
Keep ReadingDiscover the Santander Unlimited Black Credit Card
Discover the Santander Unlimited Black card that guarantees you access to VIP lounges and an excellent points program. A great option for those who like to travel.
Keep ReadingCentral Bank may authorize the redemption of values forgotten in bankrupt banks
Since its launch, the Values Receivable System has assisted almost 26 million people with money forgotten in banks. Now, the Central Bank is studying to release the amounts forgotten in bankrupt financial institutions. See more here!
Keep Reading