Shein is a Chinese e-commerce site selling clothing, accessories, and even home goods. There have always been several Chinese stores that have been successful in Brazil, such as Ali Express. However, Shein has stood out for bringing clothes that would normally cost a lot in Brazil, at a very affordable price. However, many people still wonder if Shein is trustworthy.

In addition, there is also a discussion about the production of clothes and why they are priced so low compared to the market. In today's article, we will show you how Shein works and where it came from. Keep reading and check it out!

First of all, Shein is a store that sells mostly women's clothing. And on the website, you can also buy accessories, cell phone cases, home goods and many other things. The company is considered a b2c that operates through e-commerce.

The main difference with Shein is that the products are manufactured in-house. On Ali Express or Wish, the products are from third parties, almost functioning as an ad store. However, this does not happen with Shein. And that is why it has won over so many Brazilian women.

Created in 2008, Shein sells to more than 200 countries. 

However, one of the disadvantages is the delivery time. Shein stipulates one or two months to send purchases. Normally this period is even shorter. However, there is a chance of being taxed by the IRS. In this case, your package can only be collected upon payment of the fee. But for those who have been taxed, here is some good news: Shein assumes 50% of the fees charged on its products.

From the same perspective, there is also a lot of online content criticizing the quality of Shein clothing. This is because the store is a fast fashion store, meaning that the clothes are designed to be discarded quickly. This is unlike other brands, which seek to represent a kind of investment with their clothes. Therefore, be aware of this issue before buying your item from the Chinese store.

In addition, Shein has a special line with sizes up to 4XL, called Shein Curves. This initiative is essential to attract young people, who increasingly prioritize shopping at stores that support causes like this. However, Shein ended up involved in controversies regarding slave labor, which caused many people to avoid buying from the e-commerce site. Even so, sales continued to soar.

The Shein store in China is the same store that ships to Brazil. The only difference is the language on each website. One is in Portuguese, the other in Chinese. However, many people still have doubts about whether Shein is really trustworthy. So, let's check some of the complaint platforms and understand what the store's reputation is in Brazil. Check it out:

Shein has been present on Reclame Aqui for 3 years and has a score of 7.3 out of 10. This number is considered “Good” for the platform. In addition, it has 17,976 complaints, of which 17,840 have been answered. Of these problems, 72.5% were resolved with customers.

Social media and quarantine were probably the reasons that boosted the store. The pandemic forced everyone to buy online. As a result, e-commerce became the best friend of fashionistas on duty. In this case, Shein has the latest trends at an affordable price, and you only need to check the quality.

On Facebook, for example, there are several groups where you can exchange tips when shopping at Shein. On Instagram, the store's ads are plentiful. If you're a customer of online clothing stores, you've probably come across an ad for the Chinese store. In this sense, digital influencers have also become Shein consumers, further promoting purchases at the store.

Finally, if you are interested in buying from Shein, we will give you some tips. Check it out:

That's right, grab your measuring tape and take your measurements. This is a great way to know if that piece of clothing will actually fit you. Obviously, you can't see things like fit online, but at least you know if the piece of clothing will fit or not. Shein provides a size chart that is really accurate to the clothes.

Shein's website is huge. That's why the tip is to treat the store as if it were a thrift store: you need to dig deep. You need to search a lot until you find the item that will really have good reviews and will be exactly what you want. One thing that can help you when searching is to use the website's own filters. For example, if you're looking for a red skirt, you can create that filter. That way, your search will be much more targeted.

Shein has a points system that can be exchanged for discounts on purchases. Checking in, commenting on items, and rating items you've purchased all earn you even more points. The amount is accumulated in dollars, but it has an expiration date. In other words, keep an eye on the points you've accumulated on the site.

The good thing about Shein selling to so many places is that the items will almost always have several reviews. Some commenting on the positive aspects of the item and others on the negative aspects of the item. Even so, the reviews can help you see how the item fits and help you understand if it is what you are really looking for. Therefore, the problem of it being one thing on the website and something else in real life is less likely to happen.

Finally, Shein is indeed trustworthy. However, it is worth considering a few things before buying from the store. One thing that can happen is impulse buying, especially due to the low prices and promotions offered by e-commerce. In the recommended article below, we provide tips for controlling your spending and impulse purchases. Read it now!